Definition
Church visitor follow-up is the process of identifying first-time or recent guests, preparing a personal next touch, and reviewing the message before it is sent.
Why it matters
Visitor follow-up is one of the easiest ministry workflows to miss after Sunday. AI can help prepare drafts, but the tone and final send still need human care.
Collie's boundary
Collie identifies visitor markers, skips missing email addresses, avoids duplicate visitor drafts, and queues follow-up emails in Pending for approval.
Related questions
Should visitor follow-up be automatic?
Drafting can be automated. Sending should remain human-approved so the church can review tone and context.
Can Collie draft visitor follow-up from Planning Center context?
Collie is built around Planning Center-aware visitor workflows and local people-cache records when the church has connected the data.